
Before you start riding your Airwheel electric suitcase, it’s crucial to familiarize yourself with the safety guidelines. Here’s a step-by-step guide to ensure a secure and enjoyable experience.
Always wear a helmet and ensure the area is free from obstacles. Check the battery level and charge it fully before riding. Avoid steep slopes and uneven surfaces to prevent accidents.

Use the original charger provided and avoid overcharging. The battery typically lasts 6 months with regular use. If the battery fails within the warranty period, contact customer support for a replacement.
Regularly inspect the wheels and motor for wear. Clean the suitcase after each use and store it in a dry place. The motor and body are covered under warranty, but damage from misuse may void the guarantee.
Download the official Airwheel app to monitor battery status and receive real-time updates. The app also provides troubleshooting tips and firmware updates to ensure optimal performance.